1. On the detailed product page, select the required options and click the “Add to cart” button.
2. You will be taken to the shopping cart page.
- Here if you have a coupon you can add it, then click “Apply coupon”.
- If you need several products, go to the appropriate page using the menu at the top of the site
After all products are added, click “Checkout” button.
3. On the order page you need to enter your current email, if you wish, you can create an account on the site by checking the “Register you?” checkbox and enter the password.
4. Choose the payment method that suits you.
5. Be sure to read the “Term and conditions” and “Privacy Policy“, after that select the appropriate checkboxes.
6. After clicking the payment button, you will be taken to the payment system page.
7. When payment is completed, you will receive an email with the license number and links to download the files.
8. Read the installation instructions, a link to it is on the detailed product page in the “instructions” section.
License
The license is linked to the domain that was activated first. If you need an additional license for the dev server, please let us know by e-mail support@themehills.com, it’s free.
The domains view www.example.com and example.com are considered to be different, let us know if you add or remove www from the address of your website.
1 license = 1 CS-Cart installation principle.
Our Ultimate and MultiVendor Ultimate edition licenses work for all storefronts of a single CS-Cart Ultimate and MultiVendor Ultimate installation, accordingly.
Add-ons and Themes which have MultiVendor Edition label supports CS-Cart Multi-Vendor and CS-Cart Multi-Vendor Plus
Upgrade plans
This is the time of support and access to installation files, updates.
At the end of the subscription period, the add-on will continue to work, just you will not be able to download source files, new versions with fixes and new features.
So to clarify, here is the example:
Your purchase the Instagram Feed add-on today for 1 domain.
Next 6 month you will be able to:
– download new add-on versions
– technical support (if the add-on doesn’t work)
When your subscription expires after 6 months, add-on continues to work on 1 domain. But there are no updates or technical support for it.
You can extend the license for an additional fee at any time, no limitations.
Additional options
Theme/add-on installation
Installation takes place within 2 working days after payment and access.
To install it we need FTP access to the site.
Please send FTP accesses to support@themehills.com with order number.
The installation service is provided for a single domain
You can pay for the installation of additional domains here
Color scheme creation
The color scheme is created within 3 working days after receiving the necessary information.
To create a color scheme, we need:
- brand book (if any)
- logo
- suggestions for colors
- what we should aim to, site examples (if any)
Please send the information to support@themehills.com with order number.
Banner source files
After payment, you will receive a separate email with the archive PSD files.
You can use these files to create your own banners.
License and Support FAQ
Do ThemeHills products stop working after the subscription expires?
No. After the updates and technical support subscription expires, the purchased ThemeHills theme or add-on continues to work on the activated domain.
An expired subscription only means that you no longer have access to technical support, product updates, and compatibility updates until the subscription is renewed.
What happens when my updates and support subscription expires?
Your product continues to work on the activated domain. However, you no longer receive technical support, product updates, or compatibility updates for newer CS-Cart versions.
How much does renewal cost?
ThemeHills products usually include 6 months of updates and technical support with the initial purchase. A 12-month updates and support option costs 50% more than the base product price. Renewal is available for 12 months and costs 50% of the 12-month product price. For example, if the product with 6 months of updates and support costs $100, the 12-month product price is $150, and a 12-month renewal costs $75.
Do ThemeHills prices depend on the CS-Cart edition?
No. ThemeHills product prices do not depend on the CS-Cart edition. The same product price applies to compatible CS-Cart editions, including StoreBuilder, StoreBuilder Ultimate, Multi-Vendor, Multi-Vendor Plus, and Multi-Vendor Ultimate.
How are ThemeHills licenses activated?
ThemeHills licenses are domain-based and are assigned to the domain during product activation.
What is the general license rule?
The general rule is one license per installation. A license is activated for the domain where the product is installed and activated.
Are development licenses available?
Development activations are available by request. ThemeHills usually adds additional development activations to the main license instead of issuing separate standalone development licenses.
How do development activations work?
ThemeHills can add extra development activations to the main license so the product can be activated on additional development or staging installations.
What is CS-Cart StoreBuilder?
CS-Cart StoreBuilder is regular CS-Cart for an online store with one storefront.
What is CS-Cart StoreBuilder Ultimate?
CS-Cart StoreBuilder Ultimate is regular CS-Cart for online stores with unlimited storefronts.
What is CS-Cart Multi-Vendor?
CS-Cart Multi-Vendor is a marketplace platform with one storefront.
What is CS-Cart Multi-Vendor Plus?
CS-Cart Multi-Vendor Plus is a marketplace platform with one storefront.
What is CS-Cart Multi-Vendor Ultimate?
CS-Cart Multi-Vendor Ultimate is a marketplace platform with unlimited storefronts.
How are product updates delivered?
Most ThemeHills products receive updates through the CS-Cart Upgrade Center. Available updates can be installed from the CS-Cart admin panel while the updates and technical support subscription is active.
How can I contact ThemeHills support?
For license, support, update, compatibility, custom development, or development activation questions, contact ThemeHills by email at support@themehills.com.